Auto Allocation Assigning Jobs For A Random Day in The Future Instead Of Next Day (Doc ID 2299674.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Real-Time Scheduler - Version 2.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

You have crew Shift created for next one month. You have have created a task with same service area with 15 days scheduling time window. But whenever you are creating an activity, you found that the task is not allocating automatically to the very next working day. It might be after 2 or after 4 working day. it picked up random date to auto allocating the task to the shift. But you need to allocate the same task to the very next day as currently there is no task scheduled for that shift.

Cause

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