Install Error: 'java.io.IOException: Cannot run program "lsb_release": error=2, No such file or directory' (Doc ID 2299710.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Symptoms

When installing Oracle Financial Services Profitability Management (PFT) or Asset Liability Management (ALM) 8.0.2 in a Linux environment, you get the following error in application install log (ex. OFS_PFT_installation.log):

[Wed 09/8/2017 04:08:43] [OFS_PFT] [ INFO] - Checking OS
[Wed 09/8/2017 04:08:43] [OFS_PFT] [ERROR] - =====Exception====
java.io.IOException: Cannot run program "lsb_release": error=2, No such file or directory
       at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048)
       at java.lang.Runtime.exec(Runtime.java:620)
       at java.lang.Runtime.exec(Runtime.java:450)
       at java.lang.Runtime.exec(Runtime.java:347)
       at com.ofss.fsgbu.installer.preinstall.ValidityTest.install(ValidityTest.java:829)
       at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
       at ZeroGaeg.run(DashoA10*..)
Caused by: java.io.IOException: error=2, No such file or directory
       at java.lang.UNIXProcess.forkAndExec(Native Method)
       at java.lang.UNIXProcess.<init>(UNIXProcess.java:247)
       at java.lang.ProcessImpl.start(ProcessImpl.java:134)
       at java.lang.ProcessBuilder.start(ProcessBuilder.java:1029)
... 6 more
[Wed 09/8/2017 04:08:43] [OFS_PFT] [ INFO] - Database client version found : oracle12.1

You may also received error like below on the console if you run the installation using silent install.

   Starting OFSAA SERVICE_NAME FATAL ERROR Problem with OFSAA SERVICE
   /OFS_PFT_PACK/bin>

You do not know the impact of the error on the installation.

Cause

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