Error While Running Where Used Standard Report

(Doc ID 2299739.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Where Used report for certain items, the following error occurs.

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator


STDOUT log:

-----------------------

Exception in handleItem:
java.lang.NullPointerException
java.lang.NullPointerException
java.lang.NullPointerException
at com.agile.pc.cmserver.base.CMDiscover.containAttribute(CMDiscover.java:114)
at com.agile.pc.cmserver.base.CMDiscover.getAttDiscoverObject(CMDiscover.java:125)
at com.agile.pc.cmserver.base.CMDiscover.appendAttValue(CMDiscover.java:85)
at com.agile.cs.query.QueryCacheResult.executeWhereUsed(QueryCacheResult.java:1982)
at com.agile.cs.query.QueryServiceResult.marshalTable(QueryServiceResult.java:581)
at com.agile.cs.query.QueryService.marshalTable(QueryService.java:465)
at com.agile.cs.query.QuerySessionBean.executeQuery(QuerySessionBean.java:331)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms