Agile OOTB Import Has Issue - Importer.IImport Is Not Visible From Class Loader (Doc ID 2300232.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.
While upgrading to Agile 9.3.6 from Agile 9.3.3.
As a part of system upgrade, customer is doing the existing functionality and came across import service issue.

Symptoms

When calling AIS import, webservice throws the below error:


Error :
Fail::Java Exception Occurred while validating interface importer.IImport is not visible from class loader

Custom class: ClassLoader - classloader:weblogic.utils.classloaders.ChangeAwareClassLoader@f6b00c9 finder: weblogic.utils.classloaders.CodeGenClassFinder@aeefcc annotation: AgilePLM@Agile/extension

Cause

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