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IStream DM Server Enterprise Document Conversion: Shows Status Process Error 2600 (Doc ID 2300238.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.


On : 6.3.0 version, IStream Document Manager

When users are attempting to find new documents, the search returns no results.
In reviewing the Enterprise Data Flow Manager processes, the following status are reported

Shows the Enterprise Data Floe Manager Processes Screen
Enterprise Extractor Process: Status = Schedule
Enterprise Document Conversion: Status = Process Error 2600
Enterprise Update Distributor: Status = Running
Enterprise Prospector Process: Status = Schedule

Interchange Pools
2119 Pending Messages in Extractor Ipool

The issue can be reproduced at will with the following steps:
1. Login to IStream DM Server
2. Perform a search for new documents

The issue has the following business impact:
User unable to find new documents


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