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SAACT Clears Out Account Address Source When Bill Route Type Is Changed On Start/Stop Screen (Doc ID 2300403.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Goal

On : 2.4.0.2.0 version

SAACT clears out Account Address Source when Bill Route Type is changed on Start/Stop screen

When the bill route type on the Start/Stop page is changed from Postal to Email, execution of SAACT is clearing out the address source causing issues when trying to direct letters.
 

Solution

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In this Document
Goal
Solution
References


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