My Oracle Support Banner

SAACT Clears Out Account Address Source When Bill Route Type Is Changed On Start/Stop Screen (Doc ID 2300403.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version

SAACT clears out Account Address Source when Bill Route Type is changed on Start/Stop screen

When the bill route type on the Start/Stop page is changed from Postal to Email, execution of SAACT is clearing out the address source causing issues when trying to direct letters.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.