Garbage Characters in Text/Logo Sections of Headers and Footers in Page Setup (16.2.8)

(Doc ID 2300698.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.8.0 and later
Primavera P6 Professional Project Management - Version 16.2.8.0 and later
Information in this document applies to any platform.

Symptoms

On : P6 Client Application

ACTUAL BEHAVIOR

Garbage characters appear in the upper left hand corner of Text/Logo sections of Headers and Footers in Page Setup.

Example:  , a Y with 2 dots on top and square boxes.

EXPECTED BEHAVIOR

For the garbage characters do not appear.

STEPS

The issue can be reproduced at will with the following steps:
1. In Page Setup, Header tab, add some text.
2. Switch to a different Layout and click Yes to 'Would you like to save the changes to this layout?'.
3. Switch back to original Layout, go to Page Setup, Header tab and there is a garbage character in upper left corner.
4. Same can be found in the Footer tab.

Note that the garbage character does not display in Print Preview.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms