Synchronization Step Fails When Running the Crawl Because Indexer Can Not Connect to a Runtime (Doc ID 2300802.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

Sometimes the indexer cannot complete a synch task because one of the runtimes is in a bad state and cannot be synched to.  This runtime is actually also down and not processing requests correctly.  Other runtimes might be up and running correctly.  The business impact is that the crawl cannot put out a new index and the runtime is offline.

Cause

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