Invalid Byte Error When Sending Iws Request With Latin Characters

(Doc ID 2300836.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


Problem Summary
Invalid byte error when sending iws request with latin characters

Problem Description
When iws request was sent, it returns an iws response error "org.xml.sax.SAXParseException: Invalid byte 2 of 3-byte UTF-8 sequence."

Steps to recreate:
1. Create a new BO referenced to ACCOUNT MO, default application service, and do not allow new instances
2. Create a new IWS configuration that referenced to newly created BO in step 1; Transaction type of Read
3. Send a request that contains latin character
  Ex. Address on personAddressOverride contains "é" in it


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