Invalid InForm Remote Location 'XYZ' Or Study Account 'XYZ'. A Remote Location Fails But Rest Work OK Within Same Study
(Doc ID 2301005.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Data Management Workbench - Version 2.4.6 and laterInformation in this document applies to any platform.
Symptoms
Hit errors trying to do an InForm Metadata load. For a previously configured InForm connection the rest of the remote locations to this InForm study are now functioning within DMW, however this specific InFormURL cannot be connected to in a web browser.
ERRORS
========
DMW-067 Invalid InForm remote location '###' or study account '###'.
Error message (possibly from remote server)
ORA-06550 line 1, column 7: PLS-00352 Unable to access another database INF_1303_1932642320_1 must be declared
ORA-06550 line 1, column 7: Statement ignored
2. When trying to run a Manual InForm Data Load, per log, the following error occurs:
Start of Processing PLSQL_UTIL_PROG job id = 1932748661
***************************************************************************
InForm Datasource Information
InForm Datasource ID: 16834
Remote Location Object ID: 1932642319
Remote Location Name: DMWACC0541001UAT
InForm Trial Account: DBAC0541001UAT
InForm Trial Lifecycle: Development
InForm Version: 6.1.1.1.27
Blind Hidden Items?: NO
***************************************************************************
Error from OWB/CDR DB Server-PLSQL Operator: statement:"begin CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG.PROCESSPLSQLUTILJOB ; end;" caught:java.sql.SQLException: ORA-20200: *** ERROR: getRemoteLoc:Getting Remote location and connection details - User-Defined Exception
ORA-06512: at "APPS.CDR_ATK_UTILS", line 866
ORA-06512: at "APPS.DME_INFORM_MODEL", line 2577
ORA-06512: at "APPS.CDR_EXE_RUNTIME", line 11790
ORA-06512: at "CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG", line 4
ORA-06512: at line 1
Execution Status : Failed :: Job Status: Failure :: 08-24-2017 12:04:29
Changes
The study was re-deployed. We had to “check out” the data model to update the Business Area name, and this necessitated the re-install. After it, the job to load InForm data from InForm Trial to DMW failed and then, the InForm Data Model will not install.
Cause
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In this Document
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Cause |
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