Long Delay in Scan Time of an Item From OfflineDB When the POS Client Is in Offline Mode (Doc ID 2301549.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), when the IDDI cache size is more than 1 GB, it was noticed the there is a delay in the scan time of the first item after a restart of the pos client when it is offline to the pos server

Steps to Recreate:

1. Make sure that the IDDI cache size is more than 1 GB.
2. Bring the ORPOS Store Server down so that the Client is in Offline mode.
3. Scan any item.

Note that the ORPOS Client takes several minutes to ring/display the Item.

Changes

 

Cause

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