My Oracle Support Banner

Long Delay in Scan Time of an Item From OfflineDB When the POS Client Is in Offline Mode (Doc ID 2301549.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Point-of-Service (ORPOS), when the IDDI cache size is more than 1 GB, it was noticed the there is a delay in the scan time of the first item after a restart of the pos client when it is offline to the pos server

Steps to Recreate:

1. Make sure that the IDDI cache size is more than 1 GB.
2. Bring the ORPOS Store Server down so that the Client is in Offline mode.
3. Scan any item.

Note that the ORPOS Client takes several minutes to ring/display the Item.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.