ATG DMS Is Not Able To Post Message, When An External MQ Server Went Down And Comes Back Online. (Doc ID 2301754.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle Commerce Platform - Version 10.2.0.5 and later
Information in this document applies to any platform.

Symptoms

implemented a MessageSource & MessageSink to generate order xml and send it to fulfillment system through IBM MQ broker. Due to planned activities where the active -or- passive Message Queue Managers are recycled its possible for the ATG DMS to fail and reconnect to post message automatically. The only way to work around the issue is to restart ATG servers / JVMs to re-establish the connection and start posting new messages.

 

 

Changes

Both the Active and Passive IBM Queue Managers are recycled at different times based on a schedule 

Cause

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