REL Daemon Is Not Processing The Backlog Files And Goes To Sleep State (Doc ID 2301870.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Oracle Communications BRM - Elastic Charging Engine - Version 11.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : BRM 7.5.0.18.0 version, Event Management , with ECE 11.3.0.3.5

ACTUAL BEHAVIOR
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If number of REL threads (example : GSM_EVENT.max.at.highload.time) is configured to 4 and if 100 files come to staging folder, then REL is processing only 4 files and waits without processing the rest of the 96 files. Whenever another new file comes to the staging folder, REL is processing another 4 files and again waits without processing rest of the backlog files. It seems to go into some kind of sleep state .

EXPECTED BEHAVIOR
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REL should process all backlog on its own without going into sleep state

SCENARIO
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For example :

Cause

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