REL Daemon Is Not Processing The Backlog Files And Goes To Sleep State (Doc ID 2301870.1)

Last updated on MARCH 29, 2023

Applies to:

Symptoms

On : BRM 7.5.0.18.0 version, Event Management , with ECE 11.3.0.3.5

ACTUAL BEHAVIOR
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If number of REL threads (example : GSM_EVENT.max.at.highload.time) is configured to 4 and if 100 files come to staging folder, then REL is processing only 4 files and waits without processing the rest of the 96 files. Whenever another new file comes to the staging folder, REL is processing another 4 files and again waits without processing rest of the backlog files. It seems to go into some kind of sleep state .

EXPECTED BEHAVIOR
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REL should process all backlog on its own without going into sleep state

SCENARIO
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For example :

•  say, GSM_EVENT.max.at.highload.time = 4
•  In staging folder, place 10 cdr files (.out files)
•  Start rel daemon process
•  Immediately all 10 files are renamed to .bc
•  First set of 4 files are processed and loaded to brm database
•  REL daemon goes to sleep, does not pick up the next set of 4 files
•  Now place another just one cdr file (.out ) into staging folder
•  Immediately its extension is changed to .bc
•  REL picks up next set of 4 cdr files from previous batch and loads it ok to brm database
•  REL daemon goes to sleep, does not pick up the next set of 4 files, until another new cdr file(s) are placed in staging folder or alternately rel daemon is restarted
  
  
  
  

Changes

Cause

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