Shipments are Getting Created With Old Tax (Doc ID 2302272.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Retail Merchandising System - Version 12.0.10.5IN and later
Information in this document applies to any platform.

Symptoms

Shipments are getting created with old tax even after performing Receiver Tax Adjustment (RTA) on previous shipment.

Steps to Reproduce:

1. Create a Purchase Order (PO).
2. Receive the PO partially with multiple shipments.
3. Create an invoice with tax discrepancy for shipment1.
4. Resolve the tax discrepancy using RTA reason code.
5. Notice that the tax for both shipments have changed.
6. Create a new shipment for the same PO.
7. Notice that the tax on the new shipment still reflects old tax.

Changes

 

Cause

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