Organization Hierarchy Page Formatting Error On Google Chrome And IE (Doc ID 2302761.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

ACTUAL BEHAVIOR
---------------
After updating to the new patch 26145917, there are some browser compatibility issue that have surfaced.
Regarding to the Organization Hierarchy page, it works fine in Firebox, but breaks in IE 11 and Google Chrome.
It seems the data is there, but completly moved to left of the screen, making it invisible.

EXPECTED BEHAVIOR
-----------------------
On the all web browsers, it should be visible the Hierarchy.

Changes

 

Cause

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