An Error Has Occured, Please Contact Your System Admin - Permission Denied Error When Exiting RM (Doc ID 2303049.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, RateManager

An Error has occured, Please contact your system admin - Permission Denied error when exiting RM
This only occurs when logged directly into the server.

ERROR
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An Error has occured, Please contact your system admin - Permission Denied


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users receive an error message when logging out of RM directly on the server.

Cause

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