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Launching P6 Professional Via Citrix Launches the Locally Installed P6 Professional Application Instead (Doc ID 2303074.1)

Last updated on DECEMBER 04, 2019

Applies to:

Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When launching P6 Professional through Citrix, the user's local P6 Professional installation launches.

EXPECTED BEHAVIOR

The P6 Professional application installed on the Citrix Server launches.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Login to Citrix.
2. Select the P6 icon to launch P6 Professional.
3. Notice that the local P6 Professional has launched.

BUSINESS IMPACT
Due to this issue, users cannot run P6 Professional via Citrix.

Cause

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In this Document
Symptoms
Cause
Solution


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