Error Message: The Circuits for this Service Request is not Complete when Using Group Disconnect (Doc ID 2303184.1)

Last updated on SEPTEMBER 02, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

User is seeing the Error Message "The Circuits for this Service Request is not complete. Please complete (or reverse if the Order has been cancelled) the required Engineering before Completing this Task" when attempting to complete the RID Task. This is seen even after re-record issuing the Circuits.after re-processing the Group Disconnect.Error message:

Cause

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