Gateway Events NOT Flagged as Bypassed for Tasks Marked as Not Required via Task Maintenance Window (Doc ID 2303347.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Current Behavior

Gateway Events are not being flagged as Bypassed when their associated tasks are marked as not required. This behavior is specific to the Task Maintenance window (w_task_generate) accessed using either of the following methods from the Service Request Search results window:

    a) Right-click on an order > Select "Task Maintenance..."

    b) Highlight order > Options > Select "Task Maintenance..."

Cause

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