Different Messages Displayed For Oversized Email Attachment

(Doc ID 2303550.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

When adding an email attachment larger than allowed, the following message is displayed:

  "The selected attachment increases the message size over the maximum allowed size of 12.0MB. Please ask your system administrator if you require larger messages."

When a user pastes a big image into the email body larger than allowed, a different message is displayed:

  "syntax error"

 

Cause

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