After upgrade to 2.4.7.2: InForm Definition Job FAILURE When Loading Metadata (CDR_ATK_INFORM_METADATA Health Check Error) (Doc ID 2303592.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Symptoms

InForm Definition job FAILURE when loading Metadata


The InForm job to load the initial Metadata into a DMW study is failing. The same InForm study has had its remote connection details just reset within OCI.
The user can perform a Manual Data load to the same InForm study in a different DMW.

Error in log is as follows:

13:25:37

Error from OWB/CDR DB Server-PLSQL Operator: statement:"begin CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG.PROCESSPLSQLUTILJOB ; end;"
caught:java.sql.SQLException: ORA-20200: *** ERROR: getRemoteLoc:Getting Remote location and connection details - User-Defined Exception ORA-06512: at "APPS.CDR_ATK_UTILS", line 866
ORA-06512: at "APPS.DME_INFORM_MODEL", line 4255
ORA-06512: at "APPS.CDR_EXE_RUNTIME", line 12493
ORA-06512: at "CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG", line 4
ORA-06512: at line 1

Starting post-processing :: 08-30-2017 13:25:39
Execution
Status : Failed :: Job Status: Failure :: 08-30-2017 13:25:39
Finished post-processing. Elapsed time 00:00:00 :: 08-30-2017
13:25:39



Changes

 Upgrade from 2.4.6 to 2.4.7.2

Cause

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