Users are Unable to Add Item From Approved Document in Transfer Shipment Container Detail Screen. (Doc ID 2303889.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to add item from Approved document in transfer shipment container detail screen.

Steps To Recreate:

1. Select an Approved Transfer document details.
2. Create Transfer Shipment
3. Create Container
4. Click Document button
5. Select document > select item > click use document
6. Now click Scanner button
7. Enter / scan item which is in approved document on Advance item entry window
8. Click APPLY > Error is displayed “item not on shipment”, even though item is part of approved document.
9. Now, click on Document button > document selection window pops up > select document > select item > click apply item(s) button
10. Line item gets added > click scanner > enter/scan item on document
11. Click Apply > system accepts scanned item and item qty is incremented by 1 (which is fine and is as expected)
 

Cause

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