APCC UI Errors With Access Prohibited: You are not currently authorized to use Oracle BI Interactive Dashboards For Certain Navigation (Doc ID 2304159.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Advanced Planning Command Center - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Following were the 2 cases that were seen:

Case I:
======
(Responsibility) Advanced planning Scenario Manager
(Navigation) Scenario Management --> Scenarios --> Select the Scenario Name: IO Scenario --> Select Supply Chain Analyst --> Click on Go

Following Error can be seen:

Access Prohibited:
You are not currently authorized to use Oracle BI Interactive Dashboards.

If you would like to use this powerful capability, please contact this site's administrator

Case II:
======
However when Directly selecting the Supply Chain Analyst Responisbility --> Selecting Supply Chain Analyst Dashboards, launches the dashboard without any issue

It is required to know as to why Case I is giving the error as reported.

Single Sign On is being Used .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms