Data Entry Window Encountered Unexpected Error And Shut Down After Applied Patch 5.1.0.14

(Doc ID 2304246.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Clinical - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

Data entry window encountered an unexpected error and shut down after OC patch 5.1.0.14 was applied. Error occurs when saving each CRF, system does not function at all.

Receive the following error when saving a form in RDC Onsite:

Error
-------
Dialog failed. ChangeReason.

Then followed by:

Error
--------
The data entry window entered an unexpected error and will shut down. If the reason recurs, please report the following information for diagnostic purposes.
CRF load was incomplete.

 

In the dump file the following error is reported:

 

Exception Details:Null value is passed for the parameter : dialogVersion
oracle.pharma.rdc.de.exception.NullParameterException: Null value is passed for the parameter : dialogVersion

Cause

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