Advanced Search / Related Search Failed With Message: Fail to Convert to Internal Representation or Node 0 does not exist in the cache. It may have been deleted already (Doc ID 2304601.1)

Last updated on APRIL 12, 2022

Applies to:

Symptoms

Advanced Search or Related Search with displayed multilist attribute return error page:

Error

Fail to convert to internal representation

or

Node 0 does not exist in the cache. It may have been deleted already

Expected Behavior

Web Client should show correct result of Advanced Search

Steps

The issue can be reproduced at will with the following steps:

1. Login to Java Client as admin
2. Go to Data Settings - Classes - Items - Parts. In User Interface Tab go to Manufacturers/Attributes
3. Enable a new Page Two multilist attribute. Make it Visible
4. Login in Web Client as any user
5. Go to Advanced Search and select Objects Search: Items - Parts. Add any Search Criteria parameters
6. Click on Format. In Displayed Fields add any Title Block attributes and also Page Two attribute created in step 3
7. Run the search.

Changes

Cause

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