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Task Emails Are Displaying an Incorrect Creator Company (Doc ID 2304708.1)

Last updated on MARCH 09, 2020

Applies to:

Primavera Unifier Cloud Service - Version 17.6 to 17.8.0.0 [Release 17.6 to 17.8]
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

Request for Information (RFI) Business Process (BP) Records are being created and sent through their Workflows. When end users receive Task emails for the created Record, it is displaying an incorrect Creator Company.

Example Scenario:

An RFI BP Record was created by a user who belongs to the company 'ABC'. When the RFI Record was sent to the next step in the workflow, the email notification to the end user shows that the Record was created by a user belonging to the company 'XYZ'.

Cause

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In this Document
Symptoms
Cause
Solution
References


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