When Declining An Activity In Preview, The Activity Is Not Declined
(Doc ID 2304763.1)
Last updated on NOVEMBER 14, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199.9 and later
Oracle Real-Time Scheduler - Version 188.8.131.52.9 and later
Information in this document applies to any platform.
On the Mobile Application, when user declines an activity in Preview the activity is not declined.
1. Click on Preview
2. Select an activity
3. Decline the activity
4. Enter reason. Click OK.
5. It shows the activity is declined.
6. A few minutes later, Start the Shift
7. The activity is still there.
8. In CDI, there is no evidence that the activity was declined
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