When Declining An Activity In Preview, The Activity Is Not Declined
(Doc ID 2304763.1)
Last updated on OCTOBER 06, 2022
Applies to:Oracle Utilities Mobile Workforce Management - Version 184.108.40.206.13 to 220.127.116.11.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 18.104.22.168.13 to 22.214.171.124.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.
On the Mobile Application, when user declines an activity in Preview the activity is not declined.
1. Click on Preview
2. Select an activity
3. Decline the activity
4. Enter reason. Click OK.
5. It shows the activity is declined.
6. A few minutes later, Start the Shift
7. The activity is still there.
8. In CDI, there is no evidence that the activity was declined
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document