Web Call Entry Intersection Field Clears out When Searches Fail (Doc ID 2304812.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

When attempting to use the Web Call Entry Intersection Search, if the search fails, both Street fields get cleared out when the error dialog is displayed, regardless of which button ( Edit or Clear ) gets pushed.

The issue can be reproduced at will with the following steps:
1.Launch web call entry
2. For Street 1, put Foo
3. For Street 2, put Bar
4. Press Search.

The dialog appears -- "Street Intersection Search Failed. Edit the search?"
The buttons on the dialog are "Edit" and "Clear".

At the same time the dialog appears, both Street fields are cleared out.


Cause

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