RP Plan Completes Successfully But Will Not Load To User Interface (Appears to Hang When Loading)
(Doc ID 2305168.1)
Last updated on OCTOBER 19, 2019
Applies to:
Oracle Rapid Planning - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4.1 version, Planning Engine in PROD
Users are on 12.2.4 and have applied VCP Cum Patch 12.2.4.1 - 19549533
Key RP files
$$Header: engine.zip 120.134.12020000.51 2014/10/10 09:40 mkpatel ship $
$Header: RPAdmin.zip 120.5 2009/12/22 23:12 nyellank ship $
$Header: RPUIDomainTemplate.zip 120.0.12020000.2 2013/08/23 05:50 $
$$Header: ui.zip 120.206.12020000.54 2014/10/21 23:55 zhtian ship
They have 4 RP engine managed servers up and running. They successfully loaded 3 RP plans. The 4th RP plan still shows loading and does not load
EXPECTED BEHAVIOR
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Expect all 4 RP plans to load to RP UI
STEPS
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The issue can be reproduced at will with the following steps:
1. Verify 4 Engine managed servers are up and running
2. Successfully load 3 RP plans
3. 4th RP plan just shows loading and will not load
Cause
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In this Document
Symptoms |
Cause |
Solution |