Last updated on SEPTEMBER 07, 2017
Applies to:Oracle Network Management for Utilities - DMS - Version 184.108.40.206 to 220.127.116.11.0 [Release 1.12 to 2.3]
Oracle Utilities Network Management System - Version 18.104.22.168 to 22.214.171.124.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.
The system seemed to lock up. Operators were unable to use the system.
After performing a 'cmd snapshot', the ISIS dump for JMService showed two threads that were deadlocked:
TASK: 11f7a2b08, native id 0x8b0, State:
Waiting on: (
stormman_lock: wa held by "JMStormMan::setExportInfo"@101e9438 wants wa
File: "JMStormAdaptor.C" Line: 785)
TASK: 1101e9438, native id 0xdb2, State: JMStormMan::setExportInfo(1101eaca8)
Waiting on: (DBS::mutex::request)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms