Display Problems Started Occurring Using Application on Multiple Monitors (Doc ID 2305302.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.4 to 2.3.0.0.0 [Release 1.11 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 to 2.3.0.0.0 [Release 1.11 to 2.3]
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7

Symptoms

Users have a 4-screen or 2-screen setup for NMS operations.
When Crew Actions or other window without a normal windows border is displayed to the upper 2 screens, they just show blank/blue.

This can be reproduced without going through Citrix
and with users that do not have saved preferences for that environment type

Cause

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