The Register Incorrectly Discounts And Returns The Wrong Amount With Transaction Discount.
Last updated on SEPTEMBER 11, 2017
Applies to:Oracle Retail Point-of-Service - Version 14.0.3 and later
Information in this document applies to any platform.
In Oracle Retail Point-of-Service (ORPOS) version 14.0.3, when applying a transaction discount (amount and percent), return, and/or a tax override on the ORPOS system in one single transaction, the register incorrectly discounts and returns the wrong amount.
The issue can be reproduced at will with the following steps:
1. Log into ORPOS;
2. Add an item to transaction (item: 1234);
3. Add same item to trans again (item 1234);
4. Select F8 Pricing > F4 Discount > F3 AMT Transaction;
5. Add Amount-Trans Discount to trans ($10.00 off transaction);
6. Select Return (F2) --> Select No Receipt (F3) button;
7. Add item to Return Without Receipt screen (item: 1234);
8. Add more information for Return and Customer;
8. Actual: Go Sale Line Item screen. The discount amount only applied to the first item line;
9. Add item to transaction (item: 1234);
10. Actual: The discount amount didn’t apply to sale item and return item;
11. Add item to transaction (item: 1234);
12. Actual: The discount amount was applied to all items in the transaction but the discount amount is incorrectly in all line items.
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