Robot Manager Hang: DELL ML6000 specific

(Doc ID 2305578.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle DIVArchive - Version 6.4 and later
Information in this document applies to any platform.

Symptoms

1. Robot manager service hung, restarting the service does not work

2. Rebooting the server does not solve the issue

3. Medium changer may be missing from hardware device manager

 

Cause

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