BSP Unable to Open Applications From Workspace Internal Error and IO Error: The Network Adapter could not establish the connection Errors

(Doc ID 2305677.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Financial Services Balance Sheet Planning - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Balance Sheet Planning (BSP)

Symptoms

On BSP 8.0.2.0.2, none of the BSP applications will open.

ERROR
INTERNAL ERROR

Planning_WebApp.log also shows the following errors:

com.hyperion.planning.HspJDBCPool] [SRC_METHOD: createObject] Unable to create JDBC connection.[[
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection

com.hyperion.planning.HspJDBCPool] [SRC_METHOD: createObject] Unable to set Planning's Oracle connection numeric character to '.'. [[
java.lang.NullPointerException

Applications were working last month. Exact date issue started occurring is unclear. All Planning and Essbase services are up and running. All services have been recycled.
BSP application was re-deployed as troubleshooting step.

The issue can be reproduced at will with the following steps:
1. Recycle Planning and Essbase services
2. Attempt to access BSP applications

Cause

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