Why Workflow Progress Task Notification/Email Is Not Sent After Upgrading to OK v8.6.x?

(Doc ID 2305775.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

After upgrading to OK v8.6.x (say from OK v8.4.x or v8.5.x), the Workflow Progress Task Notification/Email is no longer sent to the IM article owner if it was approved by other IM Console user.

 

Cause

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