DELETE/ADD Contact Using CreateOrder XML API ERROR:UpdateNGNPSROrderLogic. Message: ORA-00001: unique constraint (ASAP.PK_SERV_REQ_CONTACT)

(Doc ID 2306095.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, MetaSolv Integration Platform

PROBLEM:  DELETING AND ADDING NEW CONTACT INFORMATION In PSR USing the CreateOrder API

 

 STEPS:

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1. Retrieve order contact sequence of LCONA from getOrderByKeyRequest (sequence-1)

2. Use activity code – iactd to delete LCONA and add another new contact using the activity code iactn. The following error occurs.

 

ERROR
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Cause

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