Activity Created By AsFile Failing In Post Insert Activity Processing

(Doc ID 2306301.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.25 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.25 version, Activity

ACTUAL BEHAVIOR
---------------
AsFile adds the activity in Pending status but does not process it because in AsPostInsert Activity processing it throws the following error:

AsExceptionUtl occured ERRORELEMENT_OpeningError

** Workaround ***
The activity is created in a Pending state but does not process. This can be acceptable in the short term but will not work with automated testing or in a Production environment.
 

EXPECTED BEHAVIOR
-----------------------
AsFile can be used to create activities which process immediately. Activity processing is failing for a Policy activity due to the above issue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Activities expected to process are not being processed and must be processed manually.

Cause

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