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SQL Server Database Instance Periodically Becomes Unresponsive and Requires a Restart, Causing a Service Interruption for Primavera P6 Users (Doc ID 2306629.1)

Last updated on DECEMBER 04, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 7.0 and later
Primavera P6 Professional Project Management - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Periodically the SQL Server instance becomes unresponsive and needs to be restarted.

EXPECTED BEHAVIOR

The SQL Server instance should maintain stable performance and not need to be restarted during production hours.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users periodically experience service interruptions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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