SQL Server Database Instance Periodically Becomes Unresponsive and Requires a Restart, Causing a Service Interruption for Primavera P6 Users
(Doc ID 2306629.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 7.0 and laterPrimavera P6 Professional Project Management - Version 7.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Periodically the SQL Server instance becomes unresponsive and needs to be restarted.
EXPECTED BEHAVIOR
The SQL Server instance should maintain stable performance and not need to be restarted during production hours.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users periodically experience service interruptions.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |