My Oracle Support Banner

User Request to Change The Password Of CCB Account by Himself (Doc ID 2307015.1)

Last updated on JUNE 04, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


1.  While using the Oracle Utilities Customer Care and Billing (CCB) in the current Product design,  the passwords for the users need to be changed by the administrator . Since all the passwords for all the users are known to the administrator, he can login to any user account and perform any of the activities on that specific name which can't be identified.  
Another vulnerability is that the passwords are shared through the emails to the users.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.