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Applications Are Missing From Workbench After Applying The Platform Services Patch As Per Oracle Critical Patch July 2017 (Doc ID 2307096.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.0 to 11.3 [Release 11.x]
Information in this document applies to any platform.


After applying the Oracle Critical Patch July 2017 for Oracle Commerce Platform Services the applications are missing from the Workbench and the EAC Admin panel is not detecting any of the applications, displaying the "There are no applications provisioned" message.

Why is this happening and how to solve this issue?


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