Error: "Checking SQLPlus connection to STAR... FAIL" When Running The Diagnostic Utility From The Star Configuration Wizard (configstar.bat or configstar.sh)

(Doc ID 2307349.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Primavera Data Warehouse - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When running the star configuration utility (configStar.bat or configStar.sh), the following error occurs when executing the diagnostic utility at the last step of the wizard:

ERROR
-----------------------
Checking SQLPlus connection to STAR... FAIL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Run configStar.sh
  2. Go through the wizard filling in the required details as per your environment
  3. At the end after pressing finish the above error s shown

 

Changes

 

Cause

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