FPR Receiving With Details Gives A Wrong Message When Case pack And Container Qty Changed

(Doc ID 2307472.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Flexible pallet receiving (FPR) with Details gives a wrong message when case pack and container qty changed. FPR is designed for all types of receiving and is meant for the flexibility,it is not expected to get the two different messages that are being seen, when the receiving process is occurring and when closing the appointment.

Steps to Reproduce:

1. Have a PO for 1000 units with case pack of 1.
2. Appoint the PO to FPR w/details.
3. Receive the FPR w/details appt, changing the case pack to be 1000 and the container qty to be 1. (Note this is the same amount as appointed.)
3a. Notice first alert:

Changes

 

Cause

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