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Synchronization Issue Between ECE and BRM in Case of dm_oracle Timeout (Doc ID 2307573.1)

Last updated on OCTOBER 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management (BRM) up to 7.5 PS20 and Oracle Communications Elastic Charging Engine (ECE), if the transaction of orders coming from Application Integration Architecture (AIA) is timed out due to the trans_timeout setting on tne dm_oracle layer, account and services information between BRM and the ECE cache were no longer in sync, i.e. the account is with services on ECE but without services on BRM.

Cause

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In this Document
Symptoms
Cause
Solution
References

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