Synchronization Issue Between ECE and BRM in Case of dm_oracle Timeout (Doc ID 2307573.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

If the transaction of orders coming from AIA got timed out due to trans_timeout setting on dm_oracle layer,  account and services info between BRM and ECE cache were not in sync, i.e. the account is with services on ECE but without services on BRM.

Changes

 

Cause

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