Modify History Made by Japanese User via MCAD Connector Gets Garbled in Agile (Doc ID 2307811.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Agile Engineering Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When MCAD operation is done by Japanese user, History detail information of the Modify action made by MCAD connector for the Item object in Agile is garbled when displayed with Japanese user.

Expected Behavior

When MCAD operation is done by Japanese user, History detail information of the Modify action made by MCAD connector for the Item object in Agile not to be garbled even when displayed with Japanese user.

Steps to Reproduce

  1. Login to Agile, and create a new part
  2. From Solidworks, create a new part
  3. Change the Solidworks part file name to the existing item number
  4. Configure User defined property
  5. Save Part File
  6. Goto SOLIDWORKS, Tool > Agile > Save Preview (Do the operation with user with Japanese language preference set in Agile)
  7. Continue
  8. From Agile, open the part. Goto History tab. Check the Modify action made by MCAD connector. See the characters where should show in Japanese are garbled



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms