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Modify History Made by Japanese User via MCAD Connector Gets Garbled in Agile (Doc ID 2307811.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile Engineering Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When MCAD operation is done by Japanese user, History detail information of the Modify action made by MCAD connector for the Item object in Agile is garbled when displayed with Japanese user.

Expected Behavior

When MCAD operation is done by Japanese user, History detail information of the Modify action made by MCAD connector for the Item object in Agile not to be garbled even when displayed with Japanese user.

Steps to Reproduce

  1. Log into Agile, and create a new part
  2. From Solidworks, create a new part
  3. Change the Solidworks part file name to the existing item number
  4. Configure User defined property
  5. Save Part File
  6. Go to SOLIDWORKS, Tool > Agile > Save Preview (Do the operation with user with Japanese language preference set in Agile)
  7. Continue
  8. From Agile, open the part. Go to History tab. Check the Modify action made by MCAD connector. See the characters where should show in Japanese are garbled



Cause

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In this Document
Symptoms
Cause
Solution
References


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