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File Watcher Does Not Detect The File And Hits "Error Occurred While Setting The Permissions Or/And Timestamp" (Doc ID 2308086.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Oracle Life Sciences Data Hub - Version 2.4.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
=================
File x.zip is not detected by DMW File Watcher. The DMW was working OK before and suddenly, stopped working today without apparent reason. It reproduces against all the DMW lifecycles.

EXPECTED BEHAVIOR
=================
It is expected that File Watcher automatically detects the files as it was doing before.

ERROR:
Upload of File 'X.zip' was successful but error occurred while setting the permissions or/and timestamp.

If the problem persists, turn off setting permissions or preserving timestamp. Alternatively, you can turn on 'Ignore permission errors' option.
Permission denied.
Error code:3
Error message from server: Permission denied.

 

Changes

An incorrect DP Server using the same name was started up few days ago. The correct DP Server was shutdown and then, the File Watcher was using the incorrect one.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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