After Importing OPPM Packager Export That Contained Users, User Receives Error Upon Login (Doc ID 2308141.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Primavera Portfolio Management - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 16.1.3.0 version, General

After importing an OPPM package containing users, one user receives the following error when attempting to log in.

ERROR
-----------------------
Operation failed - System error!
If the problem persist, please turn to your Primavera Portfolio Management administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import OPPM package containing users
2. Attempt user login.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user encounters error upon login.

Cause

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