RPAS: Login Fails with No RPAS Solutions Found and Rpas-Server.out Log Shows "java.net.UnknownHostException: hostname.example.com" and "java.io.FileNotFoundException"

(Doc ID 2308246.1)

Last updated on SEPTEMBER 17, 2017

Applies to:

Oracle Retail Predictive Application Server - Version 15.0.1 and later
Oracle Retail Merchandise Financial Planning - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

After changing the IP Address, users cannot successfully log into the Retail Merchandise Financial Planning (MFP) application.  They get the No RPAS Solutions Found message.  The rpas-server.out log shows the following:

Changes

 

Cause

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