Synchronize Media/drive Compatibility List Returns Process Errors

(Doc ID 2308339.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle DIVArchive - Version 7.3.1 to 7.3.1 [Release 7.3]
Information in this document applies to any platform.

Symptoms

When synchronizing the media/drive compatibility list in Config Utility, the result returns process error:

ERROR
-----------------------
Didn't perform DB Commit Operation because of Process Errors.

From configutil.trace.log file, the following warning is seen:

WARN [Database Synchronization Thread{1}] Failed sql parameters: DpMediaCompatibilityVO has value _mcCompatibilityType "READ-WRITE", _mcDriveTypeDpId "58", _mcId "null", _mcMediaTypeTpId "40",
FATAL [Database Synchronization Thread{1}] SQLException:ORA-00001: unique constraint (DIVA.DP_MC_MD_TP_ID_DR_DP_ID_UK) violated

java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (DIVA.DP_MC_MD_TP_ID_DR_DP_ID_UK) violated

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms