Discounts Are Not Applied If There Are Free Unit Credits In The Discounted Charge (Doc ID 2308453.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Symptoms

On : 11.1.0.9.0 version, Server for PDC

ACTUAL BEHAVIOR
-----------------------
In the test scenario described below, discounts are not being applied if there are Free Unit credits in the discounted charge .

STEPS/ TEST SCENARIO:
-----------------------

1. define a one time charge offer with charge of 5 Euro discountable ('Do Not Discount' checkbox is enabled), create a bundle for it (Product 1)
2. define a one time charge offer with charge of 5 Euro discountable and additional balance impact on some free unit resource (-100 , not discountable, ('Do Not Discount' checkbox is enabled)), create a bundle for it (Product 2)
3. define a discount on EventBillingProductFeePurchase discounting 100% of charge, create a bundle for it (Discount Test)
4. submit changeset, restart RTP (realtime pipeline)
5. Create an account, purchase deals: Discount Test, Product 1, Product 2.

EXPECTED BEHAVIOR
-----------------------
Expected result after purchasing Product 1:

• balance impact of 5 Euro as a result of charge offer from Product 1
• balance impact of -5 Euro as a result of discount offer from Discount Test
• this works fine.

Expected result after purchasing Product 2:

• balance impact of 5 Euro as a result of charge offer from Product 1. This is ok.
• balance impact of -100 on the free unit resource as a result of charge offer from product 1. This is ok.
• balance impact of - 5 Euro as a result of discount offer from Discount Test. This does not work. There is no balance impact of -5 Euro. It does not work on recurring charges either. This is the issue.
  
  
  

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.