OFSAA Login Page Fails to Load with 'Invalid Request' and 'Servlet failed with an Exception'

(Doc ID 2308524.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.0 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

For an Oracle Financial Services Analytical Applications (OFSAA) 8.0 environment, when you go to the login page, you get the following error:

Invalid request / Error while processing request

Please contact your System Administrator for more information.

When you check the nohup.out from the directory where the web server (ex. Weblogic) is started, you see the following error:

<[ServletContext@1279439440[app:OFSAA module:/OFSAA path:null spec-version:3.0]] Servlet failed with an Exception
java.lang.NullPointerException
       at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:567)
       at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
       at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:97)
       at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
       at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436)
       Truncated. see log file for complete stacktrace


The error appears to prevent the login screen from loading.

Cause

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